Get in touch.
A real person reads every one of these. Pick whichever route matches what you need — it reaches the same small team either way.
Where to write
| Enquiry | Address | Typical reply |
|---|---|---|
| Support, sales, and anything about your account | [email protected] | 1 working day |
| Data protection, subject access, and deletion requests | [email protected] | Within statutory limits |
| Contracts, invoicing, and legal notices | [email protected] | 2 working days |
Reporting a security issue
If you believe you have found a vulnerability, email [email protected] with enough detail to reproduce it. Please give us a reasonable window to investigate and fix before disclosing publicly. We will confirm receipt, keep you updated, and credit you if you would like us to.
Already using Datahone?
Support requests raised from inside the product carry your account context, which makes them faster to resolve — use the help option in the dashboard rather than email where you can.